Ventusky

Compare Models

Premium
ahmad herbawi
Premium
ahmad herbawi


Hello Ventusky Support Team,I have an active Premium subscription .Unfortunately, the Premium features such as "Compare Models" (to view 2-3 models side by side) and advanced layers (like CAPE, Helicity, Wind Shear, Dew Point on multiple levels) are not appearing for me on both web and app.I have tried:Logging out and back in.
Clearing cache and cookies (on web).
Force closing and restarting the app.
Restore Purchase / Sync Account in settings.
Using different devices/browsers.

My account email: [[email protected]] have attached screenshots showing the issue.Please activate the full Premium features manually or guide me on how to fix this.Thank you!

Jeddah

Bitte melden Sie sich an, um einen Beitrag zur Diskussion hinzuzufügen.