Dear Ventusky Support Team,
I am writing to report a recurring issue with the Ventusky Radar widget on my Android device. Despite multiple attempts to resolve the problem, the widget fails to refresh, leaving me with blank widget screen. This has been a significant inconvenience, as I rely on real-time data for my daily activities.
I have followed the troubleshooting steps provided on your website, including closing and reopening the app, and even reinstalling it entirely. However, these solutions have not rectified the problem. It is imperative for the functionality of the widget to be reliable, and currently, it is not meeting those expectations.
I would appreciate a prompt response to this matter, along with a permanent solution to ensure the widget operates correctly. Your attention to this issue would be highly valued by not only myself but other users experiencing similar difficulties.
Thank you for your time and assistance.
