Ventusky

Bug on android app

Palautteesi ja ehdotuksesi
le smolt
Premium
le smolt

Since i have installed the lastest version of the application on s24 android, I have a bug.
Meanwhile I'm watching the waves and the height of the wave for exemple the application closes by himself. I have emptied cash memory I have also unsintalled and re installed the application no change at all. pity for Premium service :(:(

Ventusky
Moderator
Ventusky

le smolt
I am sorry to hear that. Unfortunately, we are not observing the reported issue. Could you please clarify in which area you are noticing the glitches, and whether it crashes right after clicking on the given layer or later on?

Czechia
le smolt
Premium
le smolt

Ventusky
Hi,
I am watching atlantic ocean in the viscay bay from spain (bilbao) to capbreton (france).
I would send a screen recording to show you but i cannot via this method.

le smolt
Premium
le smolt

Here we go again. Impossible to read the waves high. Even on reading or continous reading. It bugs everytime. I have swaped the cache, uninstalled, re installed etc nothing changes. I have a s26 ultra and a premium account but no forecast. I am planning to sail on friday how am i doing??? Nightmare

Ventusky
Moderator
Ventusky

le smolt
I am sorry to hear that. We’re looking into it, but we haven’t been able to reproduce the issue. Does it crash only when you click on Waves, or also when using other layers or features?

Czechia
le smolt
Premium
le smolt

I open the app. It is set on sea and high of wave. And i activate PLAY to see how it evolves. It shows me a couple of hours and then switch off the app.
:(
Other situation: open map and slide to go for tomorrow and app switch off. Moreover i have the same bug if i check wind of sea or other informations.

le smolt
Premium
le smolt

Btw if i had an email address i could send video screen of the bug.

le smolt
Premium
le smolt

Done. You have two videos of the bug.

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