Ventusky

Compare Models

Premium
ahmad herbawi
Premium
ahmad herbawi


Hello Ventusky Support Team,I have an active Premium subscription .Unfortunately, the Premium features such as "Compare Models" (to view 2-3 models side by side) and advanced layers (like CAPE, Helicity, Wind Shear, Dew Point on multiple levels) are not appearing for me on both web and app.I have tried:Logging out and back in.
Clearing cache and cookies (on web).
Force closing and restarting the app.
Restore Purchase / Sync Account in settings.
Using different devices/browsers.

My account email: [[email protected]] have attached screenshots showing the issue.Please activate the full Premium features manually or guide me on how to fix this.Thank you!

Jeddah

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