Ventusky

My premium not work on second device

Premium

hello. i have bought premium subscription on my iphone, but it is not allow this features on my android device. i use 3 devices. premium allows 4 devices. how solve this issure? :(

Perry
Moderator
Perry

Hello,

I am not sure what you mean. Is your subscription working only on the iPhone where you bought it and nowhere else? I don't see your premium linked with your account - have you logged in on the iPhone with your Ventusky account?

Ventusky
following ventusky police premium allows to conect 4 devices, but it not work on second. Could you check it? ill provide you account login if nessesary.

Perry
i have attached image. you may see 2 devices on it. premium works only 1. it must work on 4 devices. that is i am talking about

Perry
Moderator
Perry

Yes, but your subscription is not connected with your account. You don't have "Premium" badge.
From the attached screen, you are logged on two devices: iPhone (but from the browser) and an Android phone.
You need to log in from the app, where the premium is active.

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