Ventusky

ECMWF - application crash

Your feedback and suggestions
Bary
Premium
Bary

After updating the app to version 50.1 for iOS, the app crashes when zooming in on the globe. Restarting the app or phone did not help. I am using iOS 26.1. The app crashes when I set the model to ECMWF as the first one in the app settings.

Ventusky
Moderator
Ventusky

Bary
Try reinstalling the app, please. Do you have any additional settings enabled? Does it really crash every time?

Czechia
Bary
Premium
Bary

Ventusky
Reinstalling did not help. The application crashes every time. What other settings do you mean?
By the way, this also happens on the iPad.

Ventusky
Moderator
Ventusky

Bary
The application crashes every time
Thank you, but when exactly does it crash? It’s clearly not happening every time, since you're able to open the settings and take a screenshot. What exactly do you do that causes the crash? Could you please upload a video for us as well? I am sorry, but we are still not able to reproduce it.

Czechia
Bary
Premium
Bary

Ventusky
The app crashes when I zoom out the map to the globe. It happens every time, on both iPhone and iPad. I can't send the video. It's too large a file. Can I send it somewhere else?

Ventusky
Moderator
Ventusky

Bary
Thank you, we’ve likely managed to reproduce it and are working on a fix.

Czechia
Perry
Moderator
Perry

It seems to be related to the secondary wind animation and ECMWF HRES model missing some layers. If you have enabled secondary wind animation, disable it until the fix is ready to prevent app from crashing.

If you don't have the secondary animation enabled, let us know, since it is a different bug :!!: :(

Bary
Premium
Bary

Perry
I turned off the secondary wind and the application no longer crashes. So, the cause has been identified.

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