premium widget stops refreshing automatically

After purchasing premium, widget stopped refreshing automatically.

received feedback: hanks for the feedback. Please try removing the widget and adding it again. That usually helps after changes related to Premium access. If it still does not refresh automatically, contact us through my.ventusky.com and we will check it.

Did it, it does not help.
Samsung Galaxy S24 Ultra.

Kamil Gadomski
I m sorry to hear that. Try these steps, please: https://my.ventusky.com/cs/discussion/topic-androi...

Ventusky
it helps just for a while.
When I open the app from widget to check the weather details, the widget again stops to refresh automatically. it shows the previous weather forecast. so it is 11.30 it still shows 9.00 etc.

Kamil Gadomski
If it is in a 3-hour step, it is normal that it also shows something from the past. It is not updated every minute, but rather once every 1–2 hours.

However, if it does not update automatically even after a longer time, then the only option is a manual refresh. I don’t have any other solution than the one mentioned.