I cannot log into my permium account

I have a premium account. I was logged into it using Starlink wifi on my boat. I’m now in Canada on 5G on my iPhone and it says I do not exist or do not have an account.

Also having trouble on my iPhone I’ve been a premium subscriber for 4 years and kicked me off today and I’ve tried everything to get the subscription back.

I’m experiencing the same issue. I can no longer access my Ventusky Premium subscription.

The app is unable to connect to or restore the purchase made through my Apple ID. Everything was working fine yesterday, but today I no longer have access to Premium features.

My subscription is still active and valid until next year. Could you please look into this issue?

Thank you for your report. We aren't seeing this issue on our servers. Are you still unable to sign in?