Premium ended prematurely

I have an active premium subscription until September 2025, but suddenly I've lost access to premium features. Despite logging in.

Crwkne
Please try closing and reopening the app or reinstalling it. Also, make sure you are signed into your Google or Apple account on the device where you purchased the subscription.

More information can be found in our help section: https://my.ventusky.com/guide/howto/how-to-solve-s...

Ventusky
Ventusky
Thank you, logging out and back in again recognised the premium subscription.

I did notice trying to add Widgets was buggy. there were no labels only by chance could i pick the drop down menu options, otherwise it was a pure white screen.

I do like the new Widget that includes Time, Temp, Wind speed & direction, precipitaion volume & possibility.

i cant seem to resize the new widgets to include 8 days as i had set previous. i liked the aesthetics and benefit of the extra day.

but thank you for helping with original issue

Crwkne
Could you please send us a screenshot?