Ventusky

Problems with the Mapping

Your feedback and suggestions
Yaguar_c
Premium
Yaguar_c

Hello, I use Ventusky regularly when I research various environmental issues for my research papers.
Recently, there have been problems with displaying different values on the map. Also, the map itself is often buggy.
Screenshots attached. And I have this in all browsers and devices.
Thank you in advance for your help and your hard work.

Perry
Moderator
Perry

Hello,
can you provide us information what browsers are you using and where you are located (so we can check with of the servers is causing the issue).

The problem with broken cities (from your first screen) was reported by https://my.ventusky.com/discussion/topic-place-nam..., but we have found the problem and fixed it. Maybe you have cached version of the page before the fix?
Have you tried opening the page in browsers incognito mode to see if the problem is fixed there?

Yaguar_c
Premium
Yaguar_c

Perry
I've tried a variety of browsers. Mozilla, Chrome, Microsoft edge, Opera. Nothing helped. Incognito mode didn't help either. I myself am currently in Russia. Clearing the cache right now didn't help either.

Yaguar_c
Premium
Yaguar_c

Perry
I sent you the file by email, I apologize for the slight delay ;-)

Yaguar_c
Premium
Yaguar_c

Perry
Thank you very much, now everything is displayed normally!

Ventusky
Moderator
Ventusky

Yaguar_c
Thank you, I am glad to hear that.

Czechia

Please log in to add a post to the discussion.