Question about the subscription

The subscription was mistakenly charged twice. How can I use the charged money for the second year of my subscription?

Alexey 265131661
I am sorry to hear that. That's not possible; you need to request a refund for one of the subscriptions through the Google or Apple system.

Buenas noches.
Estoy pagando una subscripción en la APP de android, mi pregunta es:
Si compro la suscripción premium, creo que incluye web y android, en ese caso estaría pagando la app de android dos veces, ¿que debería hacer?.

Muchas gracias

jpicallo
You can share your subscription from Android on the web: https://my.ventusky.com/guide/howto/how-to-share-y...

Or you need to cancel it and purchase it on the web, and then share it on Android.

Hello,

Could you please sent me the invoice by email for the Premium subscription.
Email: [email protected]

rjatulis
You can find the invoice for the subscription in the system through which you purchased it, and it should also be sent to the associated email address. If you can’t find it, please let us know which system you used to purchase the subscription.